Returns & Exchanges
At JORESTECH Safety, we prioritize your protection and satisfaction; if your gear doesn't fit or meet your expectations, we offer a 30-day window for returns on unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or seamless exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place the items securely in their original packaging, ensuring all safety labels and tags are intact to maintain eligibility for processing.
Ship It Back
Print your prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the gear, we will process your refund or ship your replacement item within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing